With almost a decade of running my small business, a Bachelor's degree in Graphic Design, a marketing minor, proficiency in Adobe Photoshop, Illustrator, and Premiere Pro (to name a few) – I'm confident there's something I can help take off your plate.
Work history and examples below.
Small Business VA
customer service, video editing, updating listings, social media, or other admin tasks
Content Creation
UGC videos, product photography, or ad placements
Contact Jordyn
If anything above sounds like something you need, send me a quick message to chat!
Have something else in mind? Let's chat and see if we're a great fit :)
Tiktok UGC Video Examples
Racking up over 1.4 million views from May-Aug 2024, and over $13k in revenue to small businesses, my Tiktok Shop videos have become a big hit. I'm open to doing both affiliate and non-affiliate videos.
Work History
Owner: March 2015 - Present
• Designed graphics for greeting cards, stickers, social media
• Utilized Premiere Pro to edit engaging videos for Youtube, Tiktok, etc
• Implemented marketing strategies to promote products across social media and email
• Ensured accurate inventory counts and reordering stock
• Order fulfillment for thousands of orders, including retail and wholesale
• Filmed and edited engaging video content for a client for over a year
Freelancing: July 2023 - Present
• Customer support emails and live chat
• Pinterest scheduling
• Video editing
• Website management
Design Bundles
Awarded Employee of the Year in 2021
SEO Manager: Jul 2021 - Jun 2022
• Led a team of 10, from its infancy, in learning SEO for content writing
• Continual 1:1 training with SEO experts
• Paved the way for the organization and structure of the team
• Ensured accurate payment for writers
• Created systems and processes in Trello, Notion, Google Sheets
• Proofread submitted work for accuracy
• Created and maintained large spreadsheet databases
• Updated metadata on 500+ web pages
Customer Support Agent: Jun 2020 - Jul 2021
• Responded to 50-100 customer emails a day
• Answered live chat conversations, demonstrating an ability to problem solve under pressure
• Helped customers using digital designs for a variety of devices
• Followed up with site reviews to troubleshoot issues
• Promoted to Community Manager in October 2020, creating tutorials for an online forum in addition to customer service tasks
• Adobe Illustrator
• Adobe Photoshop
• Adobe Premiere Pro
• Google Suite
• Notion
• Meta Business
• Instagram, Tiktok, Youtube
Indeed Assessments I scored proficient in:
• Customer focus & orientation
• Marketing
• Social media
• Administrative assistant/receptionist
• Filing & organization
(and more!)
• Multitasking
• Attention to detail
• Customer service
• Digital marketing
• Management
• Organization
• Social media management
• Social medai creation
• Typing 70+ WPM
• Video editing
• Team player
Send me an email at hello@jordynalisondesigns.com or use the contact form above! I look forward to chatting with you ◡̈